L'Media | Services

Implementation service

We offer a fully featured implementation service to all customers regardless of who your current reseller is. Our implementation consultants are experts with over 90 projects between them ranging across every vertical market and over 60 countries.

We can also offer advice and guidance for those customers looking to move away from SunSystems onto other financial and ERP solutions.

Support

We are happy to talk to you about your current support and maintenance arrangements as we feel that being a local company we may better understand the needs and issues you face in the Westcountry. We are also the only company in the South West offering support services to customers using SunSystems. This can offer huge financial benefits as all our customers are within commutable distance so no more costly mileage bills, train fares, hotel stops or charges for travel time.

Training

There are only a handful of truly brilliant trainers when it comes to SunSystems and related products. L'Media can offer you training from the finest, most talented trainers in the UK (or anywhere) covering every version of SunSystems from 3.5 to 5.4. We also offer training on some of the more neglected companion products.

We guarantee complete customer satisfaction or your money back.

e-learning

We have partnered with Learning Foundry to provide customers with high quality, grade A e-learning content. Using the SOLO e-learning system we can deliver rich, immersive training to you right at the point of need. We have a number of e-learning modules covering many of the SunSystems functions and the list is growing all the time.

Call us now for more details using the freephone number at the top of the page.

SunSystems Development Service

We specialise in providing high quality, robust interfaces to your external systems. We have a huge amount of experience in providing interfaces to housing, healthcare, construction, logistics, personnel and billing systems. We will never undertake an interface project unless we can guarantee it will be both robust and maintainable in the future.

This provides customers with a fantastic opportunity to bring all their data together into one central repository allowing you to extract the important information you need to run your business.

Health Check

Systems become tired over time if they do not keep up with the business requirements of your company. Our FREE health check will tell you how your system can be improved (if it can) to better reflect the information you business requirements and provide you with the information you need going forward.

Each health check is supported by a written report covering the areas of:

• Core functionality
• reporting
• debt management
• system integration
• training needs

You can then choose whether to proceed with any recommendations or select another provider to fulfil your needs. Either way, we are helping more people get more from their systems and that's a good thing.